Are you still wondering why you keep getting Google Play Store error 920 prompt? Don’t worry! In this post, we will show you how to troubleshoot the error.
Error 920 is a Play Store error which prevents you from downloading app(s) on your Android device.
Some of the reasons for this error include:
- Heavy load on active data connection
- Poor or unstable network connection
- Bloated cache and other factors
However, we will show you how to troubleshoot this problem without delay. Therefore, you should apply any of the highlighted troubleshooting methods to fix error 920 problem.
Fix: Google Play Store Error 920
Solution 1: Restart your network connection
A basic method to fix the Play Store error 920 problem is to restart your network connection. This workaround requires that you turn off your internet connection and then turn it on again.
Here’s how to restart your network connection:
- Drag down your home screen to see the available menu
- Locate the Airplane mode icon and then tap on it to switch on the Airplane mode. This will shut down your internet connection.
- Now, wait for 20 seconds, and then tap on the Airplane icon to turn it off.
- You can then reconnect to the internet afterwards and then launch Play Store.
Alternatively, you can toggle your mode of internet connection whether mobile data or Wi-Fi. All you need to do is to toggle the icon Off and then On.
Solution 2: Clear Cache and Data
Here’s how to do so:
- Go to settings of your Android device.
- Now, locate and tap the “Applications” menu under Settings.
- Again, locate “Google Play Store” from the list. Launch it.
- Next, find “Clear Cache” option. Tap on it to clear your cache.
- Repeat the same procedure for Google Services Framework, Download Manager and Google Play services.
This should resolve error 920 issue.
Solution 3: Re-add your Google Account
This procedure allows you to remove your Google account and then re-add it. By doing so, it allows you to reset Google Play Store thereby getting rid of errors such as error 920 problem.
Follow these steps to re-add your Google account:
- On your Android device, launch Settings.
- In the Settings menu, scroll down and tap on Accounts.
- Again, tap on Google Accounts.
- Tap on the Google account linked with your Google Play Store so as to remove it.
- After you have removed it, go to Play Store and then login with the details of the previous account that was removed.
- Again, re-download the app associated with the error 920 prompt.
In conclusion, error 920 problem should have been resolved by applying any of the enlisted troubleshooting methods above. If you encounter any new Android issue, let us know by commenting below.