Did Clash of Clans crash on your smartphone whether iOS or Android device? Check out this post.
Clash of Clans is an exciting mobile game specially designed for smartphone users. However, this game has acquired bad reviews from few users who complained about experiencing CoC crashes. Besides, whether this crash occurs, the game fails to load.
However, the game crash has been attributed to factors such as incomplete installation, bugs, virus, and software conflicts. Nonetheless, follow through with these solutions to avert the situation.
How to fix Clash of Clans crashing problem
Before we proceed, you need to check whether your internet connection is active and also check if your device time zone is accurate. These factors sometimes can cause the CoC crashes.
After checking those factors, you can try any of the workarounds below.
Method 1: Check for Restrictions
Check to see if your mobile device has not been placed on connection-restriction. For instance, Clash of Clans may be banned in your region thereby resulting in the crash when your device fails to connect.
To check if your connection is not restricted go here to check for blocked ports. Also, check if Clash of Clans is not restricted in your region like Iran.
Nevertheless, you can get rid of any form of geo-restricting by utilizing a VPN.
Method 2: Restart phone
Technically, restarting your smartphone is the most popular basic troubleshooting procedure to fix any kinds of errors whether hardware or software-based. If after restarting your smartphone, Clash of Clans still crash then you should proceed to the next fix.
Method 3: Clear Cache
Bloated cache can trigger the CoC crash problem. Hence, you need to clear the cache.
Here’s how to do this:
- Go to Setting > Application Manager
- Go to All Tabs
- Locate and tap on Clash of Clans
- Select Clear Cache > Clear Data
- Re-launch Clash of Clans app.
Check to see if the issue is resolved.
Method 4: Reinstall Program
On the other hand, if Clash of Clans still crash on your device, you should consider reinstalling the game in order to fix the problem.
Nevertheless, you can contact CoC’s support team supercell.net email and lodge your complaints with them.
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