Did you get the Error retrieving information from server [RPC:S-3:AEC-0] prompt in Google Play Store? Several Android users reported that as well.
Error retrieving information from server [RPC:S-3:AEC-0] is a common Google Play Store error which occurs while updating or downloading an app from the Play Store.
Basically, this error can easily be resolved by rebooting your Android device. However, many Android users still encounter the error even after 2 or 3 tries. Therefore, we will show you how to troubleshoot this problem once and for all.
How to fix Error retrieving information from server [RPC:S-3:AEC-0]
Solution 1: Set the correct date and time
Incorrect date and time settings can cause the error rpc s-3 problem.
Here’s how to set the correct date and time:
- Go to Settings
- Locate Date & Time > Uncheck “Automatic Date & Time” > Set manual date and time + Time Zone.
- Hence, proceed with the download process on Google Play Store.
Solution 2: Re-add Google Account
Re-adding your Google account can help you to resolve the “Error retrieving information from server [RPC:S-3:AEC-0]” issue
Here’s how to do this:
- Go to Settings > Accounts > Google.
- Furthermore, tap on Remove Google accounts.
- Afterwards, restart your android device.
- Go to Settings > Accounts > Google > Add your Google Accounts again.
If you still encounter “Error retrieving information from server [RPC:S-3:AEC-0]” issue in Google Play Store, you may proceed to the next solution.
Solution 3: Clear Cache and Data
By clearing Google Play Store cache, you can get rid of the “Error retrieving information from server [RPC:S-3:AEC-0]” problem.
Here’s how to do this
- Go to Settings > Applications
- Locate the Google Play Store >
- Tap Force Stop Google Play Store.
- Now, Clear Cache and Data
- Again, Clear Data and Cache for Google Services Framework.
- Afterwards, Android device and try to download the app.
Solution 4: Use Factory reset
Follow these steps to perform factory reset:
- On your app drawer, go to Settings > Back up and Reset
- Now, tap on Backup and follow the prompts.
- Next, tap on Factory data reset.
- Afterwards, restart your device.
Note: restore your phone data from the backed up files.
Hope you were able to resolve the “Error retrieving information from server [RPC:S-3:AEC-0]” issue ? Let us know in the comment section below.
