Did you encounter Google Play Store error 971? In this post, we will address this issue and show you how to fix it effectively.
Google Play Store is reputable for being the largest app repository. However, the Play Store itself is not devoid of issues. One of such issues is the Play Store error 971.
Android users experience the error 971 problem most especially while installing new application or during application update.
The error is usually displayed with the prompt message:
*App Name* can’t be installed. Try again, and if the problem continues, get help troubleshooting. (Error code: 971).
If you are seeing this error message, we will show you some of the most effective workarounds to resolve the problem.
Fix: Google Play Store Error 971
Solution 1: Restart network connection
Here’s how to do this:
- Go to Settings > Tap More
- Turn On/Off Airplane mode.
Nonetheless, you can also toggle On/Off the airplane mode to restore your network.
Solution 2: Clear Play Store Data
You can clear the Google Play Store data in order to resolve the error 971 problem.
Here’s how to do this:
- Go to Settings > Applications
- Locate the Google Play Store > Clear Cache and Data
- After clearing the cache, Force Stop Google Play Store.
- Now, Clear Data and Cache for:
Google Play Service
Google Services Framework
Download Manager
- Afterwards, Restart your device and try to download the app.
Solution 3: Clear Storage Cache
The storage cache might be bloated and full of unwanted entries thereby leading to the error 971 problem.
In order to fix this, you need to clear storage cache. Follow these steps to do this:
- Go to Settings > Storage
- Now, tap on Clear cache and then restart your Android device.
Solution 4: Re-add your Google Account
Here’s how to do this:
- Go to Settings.
- Tap on Accounts option.
- Now, click on Google option. Tap on Remove when you see your Google account.
- Afterwards, restart your android device and then go to Settings > Accounts > Add Account > Google Account.
Hope you were able to fix the Google Play Store error 971? Share your experience with us by dropping a comment below.