Google Play Store error 924 is another popular Play store errors encountered by several Android users when downloading an app or installing an app update. Some of the notable applications associated with this error include Skype, Candy Crush, Clash of Clans, Facebook, Hearthstone, and more.
If you are among those who encounter error 924 while installing an app, don’t worry; we will show you how to resolve this problem. Try any of the troubleshooting methods enumerated below.
Fix: Google Play Store Error 924
Method 1: Remove and re-add Google account
This method is effective in resolving several Play Store errors most especially error 924. Follow these steps to re-add your Google account.
- Go to Settings > Accounts > Tap on Google
- Tap your primary Gmail address
- Also, tap the menu key (the three dotted icon at the top right)
- Select Remove account and then OK to confirm
- Go back to Settings > Accounts > Tap Add Account > Google > Existing
- Enter your primary Gmail account details and then login.
- Launch Google Play Store
- Download the app associated with error 924 again.
Note: Ensure you have a stable internet connection before performing this procedure.
Method 2: Clear Cache and Data
Another effective method which can fix error 924 problem as well as other Play Store errors is to clear cache and data.
Here’s how:
- From your Android device, go to Settings > Applications
- Scroll down the application list and tap on Google Play
- Select Clear Data and Clear Cache
- Now, launch Google Play and then download/update the app (associated with error 924).
This should fix the error instantly. If not, you can try the last workaround.
Method 3: Uninstall Google Play updates
This method reverts Google Play back to its original version i.e. factory settings.
To do this, follow the steps below:
- From your Android device, go to Settings > Applications
- Scroll down the application list and tap on Google Play
- Tap on Uninstall updates
- Now, launch Google Play and download/update app(s).
In essence, any of the enlisted solutions are notable for fixing Google Play Store error 924 problem. If you encounter any other Play Store errors, let us know.
Drop a comment below.