Brother International is a leading IT supplier and they have provided a list of common security errors that printer users are experiencing. The company supplies a variety of tech products, including machine tools, various displays, and industrial sewing machines. But we’re going to mostly talk about printers in this article.
The company’s director in charge of B2B products and solutions has used his experience in the company to gather the major causes for user error. These mainly include IoT security mishaps that have human error as the source of the problem.
Access and authorization
Who is authorized to use a machine was dictated to controlling cost in any given company. Saving money is still a relevant issue but the limiting of access should also have a security concern. As employees that do not have the proper training to operate a device can cause issues that originate from human error. A lack of experience with a device is also a factor.
Updating the firmware
Updating software is a focus point for the common user, not to mention for company employees. Operating systems and programs may get this proper treatment but printers could fade into the background. Despite the fact they have become complex electronic devices, people tend to overlook them as objects that require close attention.
Device awareness
Printers of various shapes and sizes are often overlooked in terms of maintenance and security checks. Companies should include printers into their regular security checks. Such a device may not present evidence of faulty operation but it may just break down unexpectedly and immediately if it does not get regular service checks.
User training
Office environments are often chaotic, with multiple people running around from room to room. Multiple employees will often use the services of a printer but will not be properly trained in its use.
Losing documents or sending them to the wrong person via the scan features are things that happen quite often. With confidentiality being a key aspect of business, even between departments of the same company, this might cause a hit towards professionalism.