Did you come across error 497 when trying to update already-installed applications on your smartphone via Wi-Fi? Don’t worry, we have the right solutions for you.
Google Play Store error 497 usually displays as:
“*App Name* could not be downloaded due to an Error 497”
Several Android users who reported this error indicated that they were trying to update popular apps such as Badland, Facebook, Skype, Whatsapp, SnapChat, Viver, Candy Crush Saga and others.
However, you can apply any of these solutions and fix the error.
Fix: Google Play Store Error 497
Solution 1: Reboot your device
Here’s how to reboot your device:
- Press and hold the “Power” button until the power menu appears.
- Select “Restart“.
- Wait for your device to restart.
- Afterwards, try to download the app again.
If you still encounter the Play Store error 497 problem, you may proceed to the next solution.
Solution 2: Unmount SD card
Here’s how to unmount SD card
- Go to Setting > Storage > Scroll down and select “Unmount SD card”
- Open Google Play Store > Update the problematic app again
- After successful installation, go back to Settings > Storage > tap on “mount SD card”
On the other hand, you can replace your SD card and then update the problematic app.
Solution 3: Clear Google Play Cache and Data
It is highly recommended to clear Google Play cache and data so as to fix Play Store errors most especially the error 497 problem.
Here’s how to do this:
- Go to Settings > Applications
- Locate the Google Play Store > Clear Cache and Data
- After clearing the cache, Force Stop Google Play Store.
- Now, Clear Data and Cache for:
Google Play Service
Google Services Framework
Download Manager
- Afterwards, restart your device.
Solution 4: Uninstall Google Play Store Updates
Uninstalling Google Play Store updates reverts it back to its original settings devoice of issues.
Follow these steps to uninstall Google Play Store updates:
- Go to Setting > Go to Applications or Apps.
- In the list of all installed apps > Locate Google Play Store > Uninstall Updates
- After uninstall the Google Play Store updates, restart your android device and then try to download the app.
Hope you managed to fix the Google Play Store error 497 problem? Let us know by dropping a comment below.